Chargeback / Retrieval Fee
Chargebacks and retrieval fees are related to a customer or issuing bank disputing a transaction. Common reasons for such a dispute are: the customer doesn’t recognize the charge; the product or service was not as described; or someone fraudulently used the customer’s credit card. A merchant will have a chance to refute the dispute by providing a written response and documentation.
Other Merchant Account Fees Explained:
- Discount Rate
- Transaction Fees
- PIN Debit Transaction Fees
- Address Verification Service Fee
- ACH Fee or Daily Batch Fee
- Monthly Statement / Support / Service Fee
- Internet Gateway Fee
- Voice Authorization Fee
- Monthly Minimum Fee
- Surcharge / Partially & Non-qualified Fees
- Application / Setup Fee
- Reprogramming Fee
- Annual Fee
- Cancellation or Termination Fee
- Hidden Fees or Junk Fees