Phone Processing Rates

The following lists our phone processing rates. This allows you to charge any credit card by using any touch tone phone. The card may or may not be physically present. If you currently process credit cards, check out our free conversion program where we can beat your current rates.

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Service Industry Average Merchant Accounts
Express
Phone Discount Rate 2.65% 2.33%
Phone Transaction Fee $1.00 - $1.50 79 ¢
Monthly Service/Support/Statement Fee $10 - $15 $9.95
Other Fees (most clients do not experience these fees):
Service Industry Average Merchant Accounts
Express
Voice Authorization Fee
Note: only charged if you call the 800
voice auth line to authorize a transaction.		 $1.50 95 ¢
Surcharge (corporate & international) + 3% + 1.99%
Chargeback / Retrieval Fee
Note: only charged if your customer disputes a charge. In practice this rarely happens.		 $35 $25
ACH Reject Fee
Note: only charged if you lack funds in your bank account to cover credit card fees or debits.		 $30 $25
Most other providers will try to charge you the following fees. We do not!
Service Industry Average Merchant Accounts Express
Annual Fee up to $195 $0
Batch Fee 30 ¢ $0
Application Fee $75 - $125 $0
Setup Fee $50 - $150 $0
Programming Fee $50 - $95 $0
Monthly Maintenance Fee $0 - $10 $0
Checking Account Change Fee $20 $0
Overlimit Fee varies $0
Authorize.net Gateway Setup $99 - $299 $0
Authorize.net Transaction Fee 10 ¢ $0
JPOS Retail Swipe Software $175 - $395 $0
Check-by-phone/fax PC software $149 $0
Web Shopping Cart $299 $0
American Express Setup $25 - $50 $0

Note: Rates are effective for accounts setup on or after May 15, 2008. Above is a summary only, exact fees are listed in the merchant application and agreement. Minimums may apply to some accounts. Unlike other providers we do not charge a cancellation fee if you go out of business or you have a service issue we cannot solve.

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